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Learn about our screening process

28 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: 7:00 AM - 10:00 PM
  • Sun: 7:00 AM - 10:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Faucets / Fixtures / Pipes - Replacements and Repairs
    • Water Heater Installations and Repairs
    • Gas Piping Installations and Repairs
    • Water Main and Sewer Main Replacements; Slab Leak Repairs
    • Tankless Water Heater Installations and Repairs
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    688 Verified Reviews
    • 5
      518
    • 4
      101
    • 3
      31
    • 2
      12
    • 1
      26

    Highly rated for

    • Quality
    • Customer Service
    Showing 261-270 of 688 results
    4.5 Stephen C. Fort Worth, TX
    10/25/2019

    Technician arrived on time very professional and pretty much knew right away what the problem was. Had parts on truck and done in about 30 minutes. Obviously nobody wants to spend $350 on a external faucet but as they say...It is what it is . Problem solved and should be good for next season. Will recommend and keep in mind for future repairs. Very prompt, courteous and professional. Thanks again!!

    Response from Company:

    We certainly wish that value for the money rating was higher! You mentioned that your external faucet should be good for next season, but were you aware that your warranty, the best warranty in the area, by the way, is for much longer than that, and is a Parts & Labor Warranty? That certainly increases your value for money....especially if something goes wrong, and we come out an fix it under that fantastic warranty! Thank you for taking a moment to leave us a great review! We appreciate it!+

    5.0 Dryden B. Fort Worth, TX
    10/23/2019

    None

    5.0 Juan G. Fort Worth, TX
    10/22/2019

    good costumer service

    Response from Company:

    This is not true. We gave you an option to make the repair you needed, but you declined it. The reasons were as follows: Need to cut wall and locate drain. Will need to run cable at location of vent in wall. Due to cannot get cable through from under sink at kitchen. Broke off 2 ends that were on cable. If you declined the additional work that needed to be done, we cannot be responsible for the repair not being complete. We also did refund some of your money to you because we could not clear the drain the traditional way. Please call in to the office and let us see what we can do to help you out. It sounds like you need additional work to be done. Thank you for updating your rating! So glad we could help!

    5.0 Devon P. Fort Worth, TX
    10/20/2019

    Did a great job! Was able to get the work done right away, will hire again

    Response from Company:

    Thank you so much for taking the time out of your busy day to leave us a nice review.

    5.0 Ron S. Arlington, TX
    10/18/2019

    From my initial conversation with Benjamin Franklin Plumbing Customer Service to Danny the Plumber doing an outstanding job on our plumbing issue, the whole experience was beyond our expectations. Our job was not easy and it was fairly urgent due to a serious leak in our water main resulting in our water being shut off. Danny came promptly and developed a plan to get us up and running within a few hours. Can't say enough good things about how they solved our problems with the least possible expense.

    5.0 Timothy B. Fort Worth, TX
    10/18/2019

    Would use again. Water line broke under house after hours everything fixed and house had water again within three hours of call couldn t be more appreciative.

    Response from Company:

    Thank you so much for leaving us such a nice review.

    5.0 Maureen B. Fort Worth, TX
    10/17/2019

    Prompt and efficient

    Response from Company:

    Thank you so much for taking the time out of your busy day to leave us such a nice review.

    4.0 Michael L. Cleburne, TX
    10/15/2019

    Response from Company:

    Wow! I think Home Advisor needs to work on their math skills! Three 5.0 ratings, but an overall of 4.0? Something fishy going on here..........

    5.0 Ronald C. Joshua, TX
    10/13/2019

    The tech was on time showed me the issues and did everything to make me understand what issues are

    Response from Company:

    Thank you for taking time out of your busy day to leave us such a nice review.

    4.5 Crystal B. Crowley, TX
    10/10/2019

    Great service. Called and fixed that day.

    Photos

    Benjamin Franklin Plumbing
    Water Filtratration
    Sewer Line Spot Repair
    Slab Leak Repair (Tunnel)
    Gas Tankless Water Heater
    Water Heater Install

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
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    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
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      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
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    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
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    10. Identity Verification (Reverse Phone Lookup)
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