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Learn about our screening process91% Recommended
28 Years In Business
Company Details
- Verified Licenses
- Bilingual
Contact
99 Regency Pkwy., Ste. 203Mansfield, TX 76063 http://www.benjaminfranklinplumbingfortworth.com
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: 7:00 AM - 10:00 PM
- Sun: 7:00 AM - 10:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Faucets / Fixtures / Pipes - Replacements and Repairs
- Water Heater Installations and Repairs
- Gas Piping Installations and Repairs
- Water Main and Sewer Main Replacements; Slab Leak Repairs
- Tankless Water Heater Installations and Repairs
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 241-250 of 688 results
5.0
Long M.
Mansfield, TX
12/17/2019
It took them 4 days to complete all the work but they did a great job. I'm very happy. I'll recommend them to everyone in the area.
5.0
Glenn B.
Fort Worth, TX
12/16/2019
Good response time and stayed on the job to completion. Repaired the area where work was done.
0.50
Terri S.
Fort Worth, TX
12/10/2019
Cleaned main line outside for quoted price. Anything else was way overpriced and had no interest in assisting me any further.
Response from Company:
You called in with a stopped up main line, and we offered you our $79 Drain Cleaning Special, we came out, and performed that service for you, but also found you needed additional work to be done. You recognized that this additional work needed to be done and tried to get financing, but it was declined. The cost of the additional work was not overpriced, it seems that your issue is with the financial company that approves financing, and that is out of our control. To be fair I would ask that you remove the review, plan for the expenditure, and have your issue repaired. We will be here for you when you can do that, and until then you have the best warranty in the area on the work we did perform for you Have a blessed day, and Merry Christmas.
5.0
Eric O.
Azle, TX
12/7/2019
Very prompt emergency service. Professional plumber.
Response from Company:
Thank you for taking the time to leave us such a nice review.
4.0
Lawrence W.
Aledo, TX
12/6/2019
Great Job, very professional.
Response from Company:
Just curious.....If we did a great, professional job.....Why did you rate us so low? How can we improve? What could we do better? Please call us, I would love to discuss this with you! Until then, thank you for taking the time to leave us your review!
5.0
Peter baca B.
Cleburne, TX
11/22/2019
Very courteous and knowledgeable. Work was done quite fast.
Response from Company:
Thank you for taking time to leave us such a nice review.
5.0
Tom T.
Burleson, TX
11/22/2019
Very courteous and knowledgeable employee. Had all parts needed to do job.
Response from Company:
Thank you for taking the time to leave us such a nice review.
2.5
John A.
Fort Worth, TX
11/21/2019
I believe this business overestimated the job and presented worst-case convincing me that it should be repaired quickly. I approved the estimate and paid a portion up front. Reality was that a sprinkler PVC pipe located in the customer turnoff pit was cracked and it was repaired. I do not believe it was worth $900+. The balance owed was asked for and I paid it. You decide whether to use this company.
Response from Company:
We came out on a Free Estimate, presented options to you that included pricing, and allowed you to choose the option that best suited your budget. We in no way over-estimated the job, and never presented a worse case scenario to you. We presented a "Good, Better, Best" variety as is our standard operating procedure. Once you selected the level of service you wanted, agreed to the price and scope of work, we performed exactly what you asked us to do for exactly the price we told you we would beforehand. Your repair was not that expensive....The bulk of the repair cost was in the hand digging that was required, as was explained to you beforehand when you were choosing the repair option that was best for you. Once the work was complete, you signed approval and paid us, and we gave you the best warranty in the area. It is our hope that people reading your "review" will "decide" to use us as well. We were upfront on all options and pricing and honest about the work you needed. I am not sure why your ratings were low, because you got quality work done at a great price, and a fantastic warranty. Please call me to discuss further - I will help you any way I can! Have a blessed day!
5.0
Maria M.
Wellington, FL
11/15/2019
5.0
Jeanne S.
Benbrook, TX
11/14/2019
Job well done. Very pleasant people to work with. Still waiting for the final cleanup outside. Everything so far very good. Should finish tomorrow.
Response from Company:
Thank you so much for taking the time to leave us such a nice review.
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