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Learn about our screening process

28 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: 7:00 AM - 10:00 PM
  • Sun: 7:00 AM - 10:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Faucets / Fixtures / Pipes - Replacements and Repairs
    • Water Heater Installations and Repairs
    • Gas Piping Installations and Repairs
    • Water Main and Sewer Main Replacements; Slab Leak Repairs
    • Tankless Water Heater Installations and Repairs
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    688 Verified Reviews
    • 5
      518
    • 4
      101
    • 3
      31
    • 2
      12
    • 1
      26

    Highly rated for

    • Quality
    • Customer Service
    Showing 391-400 of 688 results
    3.5 Nik S. Fort Worth, TX
    7/29/2018

    I was pleased overall. However, they lie when they tell you your price is a flat price. I ended up paying about $40 more than my quote. It was for taxes, so it's not like they're charging any secret fees or anything. It just would have been nice to know my end price wasn't gonna be what they told me it would be.

    Response from Company:

    You paid more because this was for a business that is not tax-exempt. We do not lie, but you do apparently, and you also mislead others based on the limited facts you choose to state. We find it highly offensive that you would say this in a review.

    4.5 Allegra H. Fort Worth, TX
    7/27/2018

    Service was fast and great. Price was very expensive for a Job that room 10 minutes. Overall service and staff was great.

    5.0 Daniel D. Cleburne, TX
    7/27/2018

    Told me how to do it myself and charged me nothing

    4.5 Deana H. Arlington, TX
    7/20/2018

    Plumbing work excellent. All people we worked with were professional and kind. My only issue was that holes from plumbing were left. Wall repairs were not part of the deal. Which I understand, but now need someone else to come out and repair the holes left.

    5.0 Holly M. Arlington, TX
    7/6/2018

    The Ben Franklin company responded quickly, the work was done well, & at a reasonable cost!

    5.0 Jim S. Grand Prairie, TX
    7/3/2018

    All employees are friendly and helpful. They stay on top of the job and customer service.

    5.0 Gale B. Weatherford, TX
    7/1/2018

    We were pleased that we could get someone to come inspect the job and complete the installation the same day that I called. Since it was a Friday, we were thankful we didn't have to wait until Monday to get our water heater replaced. The sales and service technicians from Benjamin Franklin were knowledgeable, professional and extremely efficient in their work.

    5.0 Jimmie R. Fort Worth, TX
    6/26/2018

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    4.5 Cyndi E. Fort Worth, TX
    6/23/2018

    Teril was very courteous and professional.

    4.0 Rufus L. Fort Worth, TX
    6/22/2018

    Very timely service!

    Photos

    Benjamin Franklin Plumbing
    Water Filtratration
    Sewer Line Spot Repair
    Slab Leak Repair (Tunnel)
    Gas Tankless Water Heater
    Water Heater Install

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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