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28 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: 7:00 AM - 10:00 PM
  • Sun: 7:00 AM - 10:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Faucets / Fixtures / Pipes - Replacements and Repairs
    • Water Heater Installations and Repairs
    • Gas Piping Installations and Repairs
    • Water Main and Sewer Main Replacements; Slab Leak Repairs
    • Tankless Water Heater Installations and Repairs
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    688 Verified Reviews
    • 5
      518
    • 4
      101
    • 3
      31
    • 2
      12
    • 1
      26

    Highly rated for

    • Quality
    • Customer Service
    Showing 401-410 of 688 results
    5.0 Morgan H. Crowley, TX
    6/21/2018

    They worked so quickly and professionally. They were even able to help set me up with a company to help me deal with my homeowners insurance to repair the damage from the plumbing leak

    5.0 Casey J. Fort Worth, TX
    6/14/2018

    They showed up quickly and got the problem knocked out.

    5.0 Jan B. Arlington, TX
    6/13/2018

    Very professional and considerate but they could not repair my 18mo old kitchen faucet. Their charge to install a replacement was high I thought, so we bought online & hired their installer for much less.

    5.0 Gary L. Weatherford, TX
    6/7/2018

    Very knowledgeable and courteous technician.

    5.0 Ammar S. Fort Worth, TX
    6/6/2018

    Matt was great and professional. Replaced our toilet and fixed a minor leak. Good stuff!

    1.0 David A. Azle, TX
    5/29/2018

    You need to watch everything they do!

    Response from Company:

    That is always a good idea when you allow someone to work at your home. Based on the rating you gave us, I assume you had an issue, but didn't mention it to us. I know we presented all pricing BEFORE any work was started, I know you approved the scope of work before the work was started, and I know that you viewed and approved the work done by signature, and then paid us. What exactly did we need to be watched for in your opinion? We did exactly what we said we would do, for exactly what we said we would do it for, came on time as scheduled, and gave you the best warranty in the area. If there is something we can help you with please call

    4.0 Anita W. Arlington, TX
    5/24/2018

    5.0 Marcus & shonte E. Fort Worth, TX
    5/17/2018

    Matthew was very nice and knowledgeable!

    1.0 Lana P. Burleson, TX
    5/17/2018

    This company charges 30-35% more than other professional plumbing companies. I should have asked more questions before committing. While the $69 service fee was deducted, (and it is advertised as free estimate), I ‘assumed’ the $350+ fee I accepted for service was the estimate and did include the service fee deduction. The next amount I was allowed to see was $431. Then the service fee was deducted. The technician was here less than one hour to replace a faucet valve cartridge. I have used other professional services in the past and will return to those businesses who are always up front with itemized costs from the beginning of service. Again, my fault for giving a different company a chance!

    Response from Company:

    We do not charge 30-35% more than other professional plumbers - our prices are comparable to our competition in the area. Where we shine is in the fantastic warranties we give, and their length - the longest in the area. We present all our pricing to you BEFORE any work is started, and it is the complete and total charge, as we did with you. You then signed your approval of the price, and we started working - doing the job for exactly what we said we would do it for. When the work was finished, you viewed and approved the work done, which was done for exactly the price we presented to you, and you paid us. We are a flat-rate plumbing company, so the time the job takes does not cost you more or less depending on the speed of the plumber. You absolutely were given the full pricing UP FRONT, and you agreed by signature for us to do the work. I am not sure what happened in between then and now, but if you would like to talk to us about it, please feel free to call in to the office - we will work with you in any way we can. Thank you for taking the time to review us, even bad reviews help us to improve! Have a blessed day!

    4.0 Robert A. Weatherford, TX
    5/13/2018

    On time,great price. Service Tech was great.

    Photos

    Benjamin Franklin Plumbing
    Water Filtratration
    Sewer Line Spot Repair
    Slab Leak Repair (Tunnel)
    Gas Tankless Water Heater
    Water Heater Install

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