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Learn about our screening process88% Recommended
11 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Central A/C Install, Service & Repair
- Ducts & Vents - Install or Replace
- Heat Pump - Install, Service & Repair
- Thermostat - Repair or Reprogram
- Solar Panel Electric Installation
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Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Save 65%
Save 65% on A/C Tune-Up / with Freon *R410a only.
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Free Offer
Free Offer! Get Diagnostic Fee free when when you repair you ...
Reviews
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Showing 101-110 of 977 results
0.50
P D.
Saint Petersburg, FL
2/15/2021
Showed up 1.5 later than the window, lost out on taking my wife out to lunch , tbe.
4.5
Shawna R.
Oldsmar, FL
12/24/2020
It was l little more expensive than I thought it should be but they came out very quickly and did a great job.
2.0
Hanley G.
Tampa, FL
12/16/2020
I purchased an entirely new HVAC system from Velocity and they seemed to do a sufficient job during installation, but a month later, the AC stopped working. After a $200 service charge, it was repaired. The issue happened again a month and a half later. It turns out, they installed the condensate drain line on an incline so it was backing up, filling with algae, and then triggering the float switch. Fast forward a year and a half to this winter and I noticed that the house was not getting warm. Turns out, they also forgot to install the heating elements in the furnace (even though I was charged for parts and labor!). They agreed to install the heating elements but claim that the wiring they installed initially only supports a lower wattage heater than I paid for and are refusing to refund me for the cost of the better heater or to run new wiring. Literally, the worst HVAC experience I have ever had.
Response from Company:
We refunded the deference and offered to run new electrical at cost. Please give us a call if you change your mind.
5.0
Mike H.
Sun City Center, FL
12/13/2020
They were very quick. They replaced our air conditioner that day with a more energy efficient unit. Our A/C now runs on auto so that our house stays the same temperature whether itâ s cold or hot outside. They guaranteed a reduction in our power bill which we will have to wait to verify.
5.0
Henrietta S.
New Port Richey, FL
12/12/2020
Friendly and excellent service...A big shout out to Dillion for his help and understanding of my problem and circumstances...
5.0
Marilyn C.
Seffner, FL
11/10/2020
Had two choices. One had voicemail. Velocity had a live person answer the phone.
4.0
Judy J.
Lakeland, FL
11/5/2020
Very friendly and good service
5.0
James F.
Saint Petersburg, FL
10/22/2020
Victor explained everything in detail from the cheapest option which would just have bought a couple of years to the most expensive. Even though I am laid off we chose the most expensive and was leery but now couldn't be happier. We didn't know what a decent A/C was before. Our old system never worked this good even when it was new. And they provided us with an awesome loaner portable A/C so we could stay cool till the work was done. Would definitely use them again.
1.0
Amanda F.
Odessa, FL
10/16/2020
Absolute nightmare. Due to Improper installation of our new AC unit, the system leaked condensation in my walls and flooring. On top of horrible customer service and lying employees we have received ZERO help whatsoever from anyone on their team. Supervisor laughed when I explained the problem and asked to speak to a man who knew what he was actually talking about. This company will costs us thousands in restoration to our newly bought home and they could not care less. The manager started texting me at 8 o clock at night and offered to fix the issue they caused but they had months to fix it and I had called about 30 times to get help.
5.0
Ian G.
Tampa, FL
9/18/2020
Took a second visit to completely fix the issue. But Completely met expectations afterward.
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