- Residential Work
- Commercial Work
- Small Jobs Welcome
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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process88% Recommended
11 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Central A/C Install, Service & Repair
- Ducts & Vents - Install or Replace
- Heat Pump - Install, Service & Repair
- Thermostat - Repair or Reprogram
- Solar Panel Electric Installation
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Save 65%
Save 65% on A/C Tune-Up / with Freon *R410a only.
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Free Offer
Free Offer! Get Diagnostic Fee free when when you repair you ...
Reviews
Write a ReviewShawn was excellent! Very nice and professional!
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Way over priced call someone else. They try to let you think they're giving you a discount on their prices but they are substantially higher. Not by a few dollars but by $120 +
Repaired and serviced air conditioner
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They were a little more expensive than I prefer.
My technician Shawn was very polite and knowledgeable. He explained everything in detail and was very efficient. Gave me some solid advice and was a really nice guy. I would definitely request him again. Their pricing is very competitive too .
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I had 3 techs come out all recommending different things. I spent almost $600 with them and did not get the problem resolved. The last tech said I needed a new motor. I am glad I did not listen to him. It wound up being a fan resistor diagnosed by another company. It was repaired. Velocity techs are inexperienced and did not even test for the fan switch. I do not recommend them.
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They were very accommodating to my schedule and they were not trying to push extra work on me. They worked with my budget.
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Excellent overall experience! Shawn the tech was polite, professional and really knows his stuff. I highly recommend Velocity Air.
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I have knowledge of a/c operation so when I called Velocity a/c , I told the rep exactly what was wrong and what part was needed to repair my central air. I was given a quote, I asked is this an exact figure and was told "YES". When the a/c tech arrived he confirmed my diagnosis was correct. However, prior to stating the repair the tech gave me an invoice for 50% more than I was originally quoted. I immediately called the office. I talked to a customer service rep who told me that the invoice the tech had was the price and didn't care about the quote I received. I then told the rep, that I am not going to have their company repair the a/c unit. The rep said I owed them $49 for the tech to come to the house. Once again, I told the rep that the $49 charge was not mentioned on my original call and I had no intention of paying it. the rep hung up on me. The tech then called his supervisor who agreed to reduce the amount to where I was not paying 50% over the quote but 25%, I reluctantly agreed. The tech did excellent work and helped me resolve part of the over change. However, I will never call Velocity A/C again. To me they are deceptive in their business practices by providing erroneous quotes and not stating 100% of the customers obligations.
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