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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process88% Recommended
11 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Central A/C Install, Service & Repair
- Ducts & Vents - Install or Replace
- Heat Pump - Install, Service & Repair
- Thermostat - Repair or Reprogram
- Solar Panel Electric Installation
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Save 65%
Save 65% on A/C Tune-Up / with Freon *R410a only.
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Free Offer
Free Offer! Get Diagnostic Fee free when when you repair you ...
Reviews
Write a ReviewVelocity was prompt and courteous, unfortunately, they only took care of half of the problem. I had a full tray of water on my central air conditioner and it caused it to stop working, they charged me $246.00 to clean the tray and clear the drain line going outside the house. A couple of hours after they left, I notices water dripping from the ceiling of my garage. I did not even think it was related to the ac drain but after I had my trusted handy man come over, he noticed an elbow at the drain line was loose and causing the leak, probably exacerbated by a clogged drain line. This was after a good deal of water leaking thru my ceiling. This was as much my fault as theirs for not calling them back. I do not plan to use them again. In my opinion, the job was half done.
They are high priced.
Very helpful and informative. Took care of my AC issue quickly and for a fair price.
They were very knowledgeable. Had to correct a previous company's installation problems. They did a great job and they were very clear as to what each thing costs but I just wasn't expecting to spend THAT much $$$. Not their fault-everything costs.
Four service calls before the problem was "completely" diagnosed.
The weekend on call tech did not seem to know what to do and never resolved my problem.
They had a special for $59.00 however, they didn't explain that service was not for cleaning the system. That is why I called for a yearly maintenance. All they did was look at it and tell me a connector would need to be replaced at some point
I called HA at about 10 am. I got a quick response from Whitley and she set an appt with a tech between 11 - 1 today, the same say. Tyler came and was very knowledgeble , explaining what needed to be done. The price was fair because I felt he knew what he was talking about. There were no up charges and he was done in a timely manner. I will definitely be using them again when I need them.
Replaced A/C compressor. Velocity Air representatives were professional, thorough and honest. Their price by far beat their competitions' prices.
They came out the next day and fixed a leak in the air handler. Did just what they quoted and didn't over price. BUT we had a screen on the crawl space for the air conditioner, they ripped it when accessing the air conditioner and left it hanging. Now we need a new screen....
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